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Happy Masks

Covid Policy

Kala Body has a Covid Safe Plan to ensure the safety of everyone who visits our clinic.

Our team are trained in: 


  • The Australian Government Covid-19 Infection Control Training 

  • Kala Body Covid Safe Plan using the DHHS guidelines


Below is the Kala Body Policy for clients, please follow this for everyone's safety.


Before you visit

Exposure to infections

Please check before your appointment that you have know what you need to do regarding and infection or exposure: 


DHHS website 


Covid Symptoms 

As new strains have new symptoms keep up to date with DHHS website


Please reschedule if you are unwell in general.  



Therapists will reschedule you if you are showing symptoms so best to reschedule. 

If you have a question you can contact Management:

Covid Health Check Confirmation Instructions-


*Vaccine Certificates or proof of exemption not mandatory at the moment. 

  1. SMS confirmation is sent 24 hours before your massage

  2. New clients will receive an SMS with a link to our online Health Form which contains a Covid questionnaire tick box.

  3.  All clients reply Y (Yes)  This will confirm you agree to our Covid plan outlined on this page.

  4. Reply R (Reschedule)  with your preferred date/time. 

  5. N (Cancel) if you wish to not attend your appointment or book in at another time.

  6. You can change your own appointment if unwell/or isolating with your confirmation email change button up to 12 hours before. 

Covid Cleaning & Arrival for your appointment 

  1. Arrive a couple of minutes before your appointment.

  2. If early wait down the hall outside Studio Six. 

  3. Clinic Cleaning in progress sign will be on the door while we disinifect and sanitise the table and surfaces.

  4. Bathrooms are down the hall on the left.

  5. We have hands free Organic Sanitiser dispenser in the room for your convenience. 

  6. Kala Body QR Codes are in place on our Studio One door and in the room next to our sanitiser.        Please check in on our QR code.

We choose to use Handy Sanitiser -

Mandatory Masks 

QR Code Instructions

The DHHS will enforce public orders to wear masks when there is a risk to public health. 


All customers must wear a fitted face mask to the clinic when directed by the DHHS.

This can sometimes affect some treatments around the face.

If you have a written exemption please let us know before your arrival. 

Kala Body Therapists will be wearing a mask while we treat you or while directed at all times. 

We also have gloves in the clinic & can wear them on request.

During your appointment

Temperature Check

We may check your temperature on arrival

Therapist Hygiene

Our therapists wash their hands before & after each appointment. 

During if required.

Air Purifier

We try and open the windows & doors throughout the day to ensure there is always fresh air in the room. We also support this by running an air purifier to keep the air clean in the room.


Your therapist will wear a mask and clients it is optional unless when mandated by DHHS.

Linen Hygiene

Kala Body towels are commercially laundered locally and we use fresh clean towels for each client.

Wash Hands & Sanitise


Handy Sanitiser is in the room with Organic Sanitiser that does not dry your hands

Social Distancing

Practice Social Distancing (1.5 Metres) when not being treated. Ensure you wash /sanitise your hands after.

We were required for our therapists & clients to be vaccinated in the past. 

This is no longer a requirment. If this changers we will let our clients know.

Proof of Vaccine

Government Updates

Government Updates in relation to Coronavirus can be found here:


If you have any questions before your appointment please contact

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