Happy Masks

Covid Policy

Kala Body has a Covid Safe Plan to ensure the safety of everyone who visits our clinic.

Our team are trained in: 


  • The Australian Government released Covid-19 Infection Control Training 

  • Kala Body covid Safe Plan using the DHHS guidelines


Below is the Kala Body Policy for clients, if you can please follow this for everyone's safety during these uncertain times.


Before you visit

Do you have any symptoms: 

  • cough

  • sore throat 

  • fever

  • fatigue

  • Loss of taste

Ask yourself am I well and fit for today's appointment.


Any doubt rebook. 

Please reschedule and return after a negative Covid Test if you or someone living with you have any cold or flu-like symptoms.  

No cancellation fees apply during restrictions if you calling in sick. 



If you are showing symptoms we will ask you to reschedule on the day.

If you have a question you can contact management chloe@kalabody.com.au

Covid Health Form Instructions: 

  1. We send a SMS confirmation the day before your appointment. 

  2. Your Y (Yes) confirmation confirms: 

  • Wear a mask if the DHHS directs the community to wear one.

  • Be fit and well for your appointment. 

  • Scan the Kala Body QR code.

  • That you are not waiting for a Covid Test 

  • You have not attended a listed hot spot venue.

  • We may temperature test you.

The Kala Body Team thank you for helping to keep our clinic and the community safe.   

Email: bookings@kalabody.com.au

New Clinic Cleaning Procedure 

  1. New clients, please fill out your new client form and health check.

  2. Arrive a couple of minutes before your appointment or if early wait down the hall outside Studio Six.  

  3. While cleaning we have will have a Clinic Cleaning in progress sign. This is a three-step process to ensure your safety.

  4. Bathrooms are down the hall on the left.

  5. We have a hands free Organic Sanitiser in the room for your convenience. 

  6. QR Codes are in place-

(Vic Requirement)

Thank you so much for understanding our processes.



Mandatory Masks & 

QR Codes

The DHHS will when necessary enforce public orders to wear masks.  All customers must wear a fitted face mask to the clinic when directed.

This can sometimes affect some treatments of the jaw. 


No scarves or bandanas allowed-

(DHHS directive)

If you have a written exemption please let us know before your arrival. 

Kala Body Therapists will be wearing a mask while we treat you or while directed. 

We also have gloves in the clinic & can wear on request. 

Service Victoria QR Codes for contract tracers.

  1. Download the Service Victoria app on your phone or through your app store for a fast scan experience.

  • Click on your camera icon.

  • Hover over Bar Code

  • Located on clinic door or in the clinic room near the Handy sanitiser dispenser.

  • Enter your details and you are done.

Government Updates

Government Updates in relation to Coronavirus can be found here: 




If you have any questions before your appointment please contact chloe@kalabody.com.au

During your appointment

Temperature Check

We may check your temperature on arrival

Therapist Hygiene

Our therapists wash their hands before & after each appointment and during if required. Hand sanitizer may also be used during the appointment.

They will also practice social distancing when not treating. Please don't get offended.

Air Purifier

We try and open the windows & doors throughout the day to ensure there is always fresh air in the room, we also support this buy running an air purifier to keep the air clean in the room.


The therapist will wear a mask for their safety and yours.

Clients must wear a mask as required by DHHS.

Linen Hygiene

Kala Body towels are commercially laundered at 90 degrees and we use fresh clean towels for each client.

Wash Hands & Sanitise

​​Wash your hands before and after your appointment for 20 seconds (Bathroom is down the hall).​ 

Handy Sanitiser is in the room with Organic Sanitiser that does not dry your hands

Social Distancing

Practice Social Distancing (1.5 Metres) when not being treated. Avoid touching therapist - no handshakes, hugs etc.  If you need to sneeze or cough please do it into your arm or elbow. Ensure you wash /sanitise your hands after.