Happy Masks

Covid Policy

Kala Body has a Covid Safe Plan to ensure the safety of everyone who visits our clinic.

Our team are trained in: 


  • The Australian Government Covid-19 Infection Control Training 

  • Kala Body Covid Safe Plan using the DHHS guidelines


Below is the Kala Body Policy for clients, please follow this for everyone's safety.


Before you visit

Exposure Sites/Case Alerts

Please check before your appointment that you have not attended an exposure site on the DHHS website 


Covid Symptoms 

As new strains have new symptoms keep up to date with DHHS website


Please reschedule if you are unwell. 

Please return after a negative Covid Test if you or your family are unwell or you are required to quarantine.  



Therapists will reschedule you if you are showing symptoms.

If you have a question you can contact Management: 


Covid Health Check Confirmation Instructions 

  1. SMS confirmation is sent 24 hours before your massage

  2. New clients will receive an SMS with a link to our online Health Form which contains a Covid questionnaire.

  3.  All clients reply Y (Yes)  This will confirm you agree to our Covid plan outlined on this page.

  4. Reply R (Reschedule)  with your preferred date/time. 

  5. N (Cancel) if you wish to not attend your appointment or book in at another time.

  6. You can change your own appointment if unwell with your confirmation email change button up to 12 hours before. 

Covid Cleaning & Arrival for your appointment 

  1. Arrive a couple of minutes before your appointment.

  2. If early wait down the hall outside Studio Six. 

  3. Clinic Cleaning in progress sign will be on the door while we disinifect and sanitise the table and surfaces.

  4. Bathrooms are down the hall on the left.

  5. We have hands free Organic Sanitiser dispenser in the room for your convenience. 

  6. Kala Body QR Codes are in place on our Studio One door and in the room next to our sanitiser.        Please check in on our QR code.

We choose to use Handy Sanitiser - https://www.handysanitiser.com.au/pages/handy-sanitiser

Mandatory Masks & 

QR Code Instructions

The DHHS will enforce public orders to wear masks when there is a risk to public health. 


All customers must wear a fitted face mask to the clinic when directed.

This can sometimes affect some treatments around the face.

If you have a written exemption please let us know before your arrival. 

Kala Body Therapists will be wearing a mask while we treat you or while directed at all times. 

We also have gloves in the clinic & can wear them on request. 


Temperature Check

We may check your temperature on arrival

Therapist Hygiene

Our therapists wash their hands before & after each appointment and during if required. Hand sanitizer may also be used during the appointment.

They will also practice social distancing when not treating. Please don't get offended.

Air Purifier

We try and open the windows & doors throughout the day to ensure there is always fresh air in the room. We also support this by running an air purifier to keep the air clean in the room.


The therapist will wear a mask for their safety and yours.

Clients must wear a mask as required by DHHS.

Linen Hygiene

Kala Body towels are commercially laundered at 90 degrees and we use fresh clean towels for each client.

Wash Hands & Sanitise

​​Wash your hands before and after your appointment for 20 seconds (Bathroom is down the hall).​ 

Handy Sanitiser is in the room with Organic Sanitiser that does not dry your hands

Social Distancing

Practice Social Distancing (1.5 Metres) when not being treated. Avoid touching therapist - no handshakes, hugs etc.  If you need to sneeze or cough please do it into your arm or elbow. Ensure you wash /sanitise your hands after.

During your appointment

Government Updates

Government Updates in relation to Coronavirus can be found here: 




If you have any questions before your appointment please contact chloe@kalabody.com.au